​​​​Brian Yablon, ITIL​

Dynamic and results-driven leader with a distinguished track record in digital technology transformation, infrastructure leadership, and service governance. Expert in strategic planning, operational excellence, and transformation, with significant achievements in global enterprise consolidation, management, and corporate M&A.  Proficient in managing high-pressure, fast-paced environments and leading multi-tiered organizational programs.

 

Skilled in aligning technology initiatives with business objectives, enhancing operational efficiency, and improving customer experience. Adept at negotiating strategic technology partnerships, managing substantial budgets, and leading cohesive, cross-functional teams. Recognized for exceptional leadership during crises and large-scale corporate transitions.

 

AREAS OF EXPERTISE

​

• Core Infrastructure

• Mergers & Acquisitions

• Virtualization Strategy

• IT Service Management

• Modernization & Transformation

• Service Delivery

• Network Architecture

• Operations Management

• Information Technology Infrastructure Library (ITIL)

• MS Azure, AWS, Hyperscaler strategy

 

 

PROFESSIONAL EXPERIENCE

 

KIDDE GLOBAL SOLUTIONS (former portfolio company of UTC)                                           Feb 2025 – August 2025
I led technology and operational transition efforts at Kidde Global Solutions, a global leader in fire safety, guiding the company’s TSA exit after its 2024 acquisition by Lonestar Funds.

 

Global Hosting and Operations Leader, Digital Technology,  (Contract) Feb 2025 – August 2025

• Spearheaded the global separation of hosting and infrastructure services from Carrier as part of Kidde Global Solutions’ acquisition by Lonestar Funds, ensuring business continuity and operational integrity across all regions.

• Defined and led the execution of a comprehensive global hosting strategy, integrating cloud and on-premise solutions to align with business objectives, enhance scalability, and strengthen security posture.

• Architected enterprise-grade cloud landing zones and operational frameworks, enabling secure, scalable, and resilient hosting environments in support of global digital transformation initiatives.

• Directed cross-functional teams and global stakeholders to drive the seamless migration and support of critical infrastructure and applications, delivering stability and performance across Kidde Global Solutions’ worldwide operations.

• Drafted and implemented green field corporate policies and SOP’s to facilitate efficient and robust rehosting of corporate application portfolio while maintaining BAU activities.

OTIS ELEVATOR COMPANY WORLD HEADQUARTERS (former portfolio company of UTC)                        Dec 2018 - Nov 2024

World's largest manufacturer of horizontal and vertical transportation systems moving 2b people per day. $14.206b; 71k+ employees.

 

Director, Service Governance Office, Jan 2024 – Nov 2024

• Responsible for building robust service governance and service excellence organization, refining best practices and frameworks, and exceeding operational excellence benchmarks.

• Guided strategic programs for global DT intake platform (ServiceNow), driving process alignment and operational enhancements across regions.

• Orchestrated comprehensive rebuild of heritage CMDB, elevating data accuracy and usability, and fostering a culture of effective project management worldwide.

• Identified and implemented digital experience enhancements, propelling global adoption of ServiceNow as unified DT management solution.

• Collaborated with CIO and DT leaders to drive UpLift objectives, optimizing cost-efficiency, and elevating digital customer experience.

• Established high-impact accelerator team, fueling cross-organizational project delivery in line with global strategy and UpLift goals.

• Supported transformative initiatives to achieve UpLift and AP25 objectives.

 

Director, Global Transformation Programs, Jun 2022 - Dec 2023

• Spearheaded formulation and execution of comprehensive strategy for infrastructure and applications modernization, driving significant advancements in technology and operational efficiency.

• Delivered $2M in annual operational savings and earned prestigious Connect Award for orchestrating and overseeing data center consolidation and modernization initiatives across key regions, including North America, EMEA, APAC, and Mainland China.

• Took charge of designing and implementing resilient regional network hub infrastructure, playing pivotal role in bolstering application modernization efforts and mitigating technical debt, while seamlessly supporting cloud transformation and business continuity/disaster recovery enhancements.

 

Associate Director, Global Digital Core Infrastructure Leader, Apr 2020 - Jun 2022

• Led DT Core Infrastructure team in supporting successful separation of Otis Elevator from United/Raytheon Technologies, overseeing critical aspects such as server migration, Active Directory consolidation, and user transition on global scale.

• Guided project teams through height of Covid-19 pandemic while transitioning to 100% remote global workforce, ensuring minimal disruptions and maintaining separation project's timeline.

• Garnered recognition from Microsoft and recipient of CEO's award for increasing server migration volume by over 1800% and user migration by 375% during pandemic.

• Managed separation plans, timelines, and $8M project budget, delivering commitments ahead of schedule and under budget.

• Led core team of 20 professionals and coordinated global project team of 400, ensuring collaboration and alignment with separation and TSA objectives while maintaining business-as-usual activities.

• Remediated and integrated 265 global applications into new IT infrastructure, ensuring smooth post-separation transition.

• Conducted RFS sessions and selected IT service providers for hosting infrastructure, Active Directory/Azure AD cloud transformation, and IT service management (ITSM).

 

Senior Manager, Global Digital Core Infrastructure Leader, Dec 2018 - Apr 2020

• Spearheaded initiative to consolidate and migrate global user population to centralized domain, improving system efficiency and user management processes.

• Guided and executed separation of Otis' core infrastructure, including Active Directory and server platforms, from United/Raytheon Technologies, ensuring seamless transition for newly independent company.

• Architected and implemented independent storage solutions worldwide, leveraging strategic partnerships with global providers to deliver reliable and cost-effective infrastructure support and business continuity.

• Oversaw management of global data centers and played key role in adoption and optimization of cloud services, including Microsoft Azure, driving operational flexibility and scalability.

• Responsible for global cloud-first strategy and consolidation of global budgeting and billing exceeding $12M.

 

 

UTC FIRE & SECURITY PRODUCTS NORTH AMERICA                                                              Oct 2016 - Dec 2018

United Technologies Fire & Security, a $700M segment of UTC, specialized in fire protection, security, and building safety solutions for global residential, commercial, and industrial markets.

 

Digital Infrastructure Leader

• Guided infrastructure modernization, application rationalization, and cloud transformation projects for UTC's Global Security Businesses, unifying technology approach and enhancing operational efficiency.

• Oversaw $5M+ infrastructure budget, ensuring cost-effective and impactful investments to support critical operations and innovation within $700M CCS footprint.

• Managed day-to-day support for both in-house employees and remote workers, enhancing overall IT experience and minimizing any potential disruptions to business processes.

• Cultivated and maintained strong relationships with preferred vendors and external partners, leveraging expertise to drive technology advancements and service excellence.

• Completed over 2000 active directory migrations, streamlining access management and strengthening data security within new consolidated domain.

• Led 3 IT audits, achieving positive results and demonstrating robust governance and control over key technology systems and processes.

 

ARDENT MANAGEMENT CONSULTING (Robert Half Contract)                                                Feb 2016 - Oct 2016

Network Architect/Administrator

• Managed segmented cloud infrastructure on VMware platforms, ensuring performance and security.

• Led design, deployment, and support for private and public cloud environments, including US Government projects.

 

UNIFORM ADVANTAGE, Plantation, FL

Director of IT Infrastructure & Operations                                                                            Jan 2012 - Apr 2015

• Directed IT operations, managing service delivery, network architecture, and engineering teams.

• Led cloud transformation, ITIL implementation, and infrastructure upgrades, delivering $500K+ ROI.

• Managed $5M budget and ensured IT alignment with strategic goals, supporting 60% of annual revenue through global eCommerce operations.

 

DB TECHNOLOGY PARTNERS INC., Delray Beach, FL                                                                Jan 2009 - Jan 2018

Vice President

• Delivered complex IT solutions, including LAN/WAN management and remote access, for VIP clients and US Government.

• Led implementation of VMware, Hyper-V, and Cisco-based architectures, ensuring efficient, reliable infrastructure aligned with best practices.

 

ROLES HELD PRIOR TO 2009

 

FORWARD INDUSTRIES (NASD FORD), Executive Director of IT & Chief Information Officer, Pompano Beach, FL

SANDOW MEDIA, Vice President of Information Technology, Boca Raton, FL

NEW YORK LIFE INSURANCE COMPANY, Lead Technology Consultant; Cyber Security Specialist, Ft. Lauderdale, FL

 

EDUCATION / CERTIFICATION

 

Bachelor of Arts (BA), University of Miami Coral Gables, FL

Information Technology Infrastructure Library (ITIL), ID# 02338364-01-EQJV, APMG International, 2015